How do you handle social media comments? Should you even reply to them or ignore them?
Remember, social media is called “social” for a reason. So it’s important to respond to comments (within reason) especially when they are FAQs which provide an opportunity to educate and engage with your audiences.
Mishandling the comments section is one of the most controversial mistakes marketers make.
So to help, watch this video where the 4 Marketers give their advice on how to respond properly and professionally.